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Payment Methods


PAYMENT INFORMATION


View Payment Methods

2inks.com accepts the following payment types:

• Visa

• MasterCard

• American Express

• Discover

• Debit Cards with Visa or MasterCard logos

• Personal Checks

• Money Orders

• PayPal


Important information about payment:


For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.


Check Order Instructions

To place an order online and then send us a check, please follow these 3 easy steps.

1. Select "Check (by mail)" as your Payment Method in the "Payment type" box of the Checkout Process.

2. In the "Payment Type" box in the Checkout section, type the number of the check you have written for the total amount of your purchase.

3. After submitting the form to "Process Order", your order confirmation number will be displayed. To complete your order, simply write your order number on the check (in the memo line) and mail your check to:

Data  E Commerce (dba 2inks.com)

3835 Calle Joaquin

Calabasas, CA 91302


Note: Check orders are only shipped after the check clears. Please allow five-business days after we receive your check for your shipment to take place.


Note: We will not be able to process your order unless you provide funds in U.S. Dollars and include your correct order number on the check.


If you have any questions, do not hesitate to call our Customer Service team at (818) 275-4657. Please note that we charge either $15 or the maximum allowable by law for all dishonored checks.


Thank you for your order!



Purchase Orders

We accept all school and government purchase orders. Please include a contact person, name, phone number, and email so we can send a confirmation of the order. Fax your P.O to 818.579.9089. or mail it to our physical address below. Purchase orders are generally processed and shipped out in 24 hours. Payment is due 30 days from the purchase date. If you have any questions please call customer service at 818-275-4657



Sales Tax Requirements (version June 1, 2008)

State laws require that we charge applicable sales tax on orders shipped to addresses in the state of California.



What is my credit card ID or CVV2 Code?

On the back of your credit card, it’s the last 3 digits for Visa, Master, and Discover. For American Express, it is the 4 digits number above your credit card number on the front.



What is my credit card ID or CVV2 Code?

On the back of your credit card, it’s the last 3 digits for Visa, Master, and Discover. For American Express, it is the 4 digits number above your credit card number on the front.



Can you call the issuing bank so that they will credit my account?

Most banks will not speak to the merchant, only to the account owner, that’s why we cannot call for you. But if there’s anything your bank required from us in order to release the authorization, you can call us and we will comply with the bank’s request.



What is my credit card ID or CVV2 Code?

On the back of your credit card, it’s the last 3 digits for Visa, Master, and Discover. For American Express, it is the 4 digits number above your credit card number on the front.



What do I do if my order is on hold?

If you receive an email or phone message from us notifying you that the order is on hold, please reply to the email or call us at 1.818.275.4657 as soon as possible. Orders will be cancelled after 2-3 days if we do not get a response



What can I do if my credit card is declined?

Your order will be cancelled. Please check with your bank, and place another order again.



How can I place an order using my in-store credit?

Place the order online, and put the note in the Order Note section, "I have $xxx in store credit from order#xxxxx, please apply." Then our CSR who charges the order will apply the credit for you before the credit card is charged. For PayPal payment the credit will be refunded back to the PayPal account. There is no expiration date for In-store Credit.



Do you charge sales tax?

Only in California. If you are a government agency or reseller, please send your Tax exempt number and fax in the re-seller permit with order number.



Am I exempt from paying sales tax if I am with the government or a reseller?

Yes tax will be exempted. put the note in the Order Note section “I will fax in my tax exempt information, please remove tax”, then fax in or email tax exempt certificate with your order number to us, and our CSR will remove the tax on the order for you. If you tax exempt status is already on file with us, just inform us of that in the Order Note as “please remove tax, my information is filed in your system”


Please note that we cannot remove the tax on orders that has already shipped or completed in our system.



If I choose PayPal as my payment methods, can I ship to different address beside the Primary PayPal confirmed address on file?

By selecting the PayPal payment option, you authorize 2inks.com to send your order to the confirmed address as provided by the PayPal checkout receipt. You understand that the shipping address cannot be modified so please make sure the PRIMARY, CONFIRMED PAYPAL address is correct prior to submitting payment.



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